Disappointment

My Lulu Frost for J. Crew bracelet arrived last night. It is lovely--except for the length. I have many (too many) J. Crew bracelets but this one is different. It doesn't fit. It's just a smidge too small to fasten--even an extra 1/4 inch would work. I don't have large wrists so it probably only fits the smallest of women (or children). I'm toying with how it could be altered to add an extra link or two but, realistically, there is no way they should have made it this small. It's a lovely piece which only makes it all the more frustrating. I have written to J. Crew--I wonder what their response will be given that it is a sale piece.